KYC Nepal – PRIVACY POLICY
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in the US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person or to identify individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from that visitors of our website or app?

When registering or ordering on our site, as appropriate, you may be asked to enter your name email address, contact number and other personally identifiable information that can be used to contact or identify you.

When do we collect information?

We collect information from you when you register on our site, fill out a form or enter information on our site.

How do we use your information?

We, at KYC Nepal, run by collecting the information that you provide us on our website and may use the information in the following ways:

  To check the information provided by you thoroughly for any errors so that the destination that you are sending your application to does not reject it.

  We may also use this information when analyzing and improving our services.

Some information that we request from you are optional to be provided. In this case you may or may not provide the same. We do not allow the customers to proceed to the next form until they have provided us with the crucial information (mostly indicated with an asterisk*). All the information which have been made mandatory to be submitted have been tailored in accordance to the policy of NRB (Nepal Rastra Bank). You are not obligated to provide us with such information but if you do not then as a result you may not be able to use our website or services.

How do we protect your information?

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We undertake steps to secure our customers personal information, we employ Secure Sockets Layer (SSL) technology that encrypts all your information when providing us that information and transmitting it to and from our systems to be processed.

Disclosure of Personal Information

Disclosure of your personal information may be a subject to occurrence if we believe in good faith that such disclosure will be of significance to unaffiliated third parties in scenarios of the following sort: (a) in compliance with the law, in response to a court order or other legal processes; (b) to perform activities related to services or products requested by you; (c) to enforce any terms of service on this website, or a contract with you or our subscriber who you represent; (d) protection of the rights, safety, interests or property of KYC Nepal’s services or other parties; (e) in operation of KYC Nepal’s systems properly; (f) in provision of information from KYC Nepal to you.

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Data Storage Methods and Duration

KYC Nepal may store your personal information in its databases. The information may be retained and used by KYC Nepal for a reasonable period, reflecting KYC Nepal’s need to answer queries or resolve problems, provide new and improved services and any data retention requirements of the law.
KYC Nepal may retain information after the individual has ceased interacting with us. We retain this information when we have a business purpose to do so, such as user authentication or verification checks.
Thereafter, we will either delete your personal information or de-identify it so that it is anonymous and not attributed to your identity. Your right to request that we delete your personal information is set forth in the “Accuracy of your Personal Information; Your Access and Correction Rights” section below.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, they are used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We may also use cookies to help us compile aggregate data about site traffic and site interaction that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off it will turn off some of the features of the site.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Accuracy of your personal information; your access and correction rights

We encourage you to review, update and correct the personal information that we maintain about you, and you may request that we delete personal information about you that is inaccurate (or label it as such) by contacting us using the “Contact us” information detailed in the “Contact us” section below. By contacting us, you also may object to our further use of your personal information if you have compelling legitimate grounds (this may involve discontinuing your access to our services).
We may ask you to verify your identity and to provide other details before we are able to provide you with any information, correct any inaccuracies, or delete any information. We may charge you an administrative fee to process your request if doing so will require significant resources on our part, but we will inform you of the processing fee before we begin the work.
Your right to review, update, correct and delete your personal information may be limited: (i) if your requests are abusive or unreasonably excessive, (ii) where the burden or expense of providing you with these rights would be disproportionate to the risks to your privacy, (iii) where the rights or safety of another person or persons would be encroached upon, or (iv) if the information or material you request relates to existing or anticipated legal proceedings between you and us, or providing access to you would prejudice negotiations between us or an investigation of possible unlawful activity.
Your right to review, update, correct and delete your information is subject to our records retention policies and applicable law, including any statutory retention requirements.

Children’s Privacy

We do not knowingly collect information from children under the age of 16 or target the Service to children under 16.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that might be of interest to you. If at any time you would like to unsubscribe from receiving future emails, you can email us at [email protected]

Modifications to this Privacy Policy

This Privacy Policy is effective as of June 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. By visiting our website, you agree to accept any changes made to this policy.

Contacting us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Location: Sanchal 2, Sanepa, Lalitpur, Nepal
Contact Number: +977 9840462080, +977 9841175361
Email: [email protected]